1. Core Job Duties Specific Tasks: Define the primary duties they will perform regularly, such as handling customer service, managing projects, or operating equipment. Technical Skills: Identify the tools, software, or machinery they need to use proficiently. Performance Metrics: Clearly specify how success will be measured (e.g., sales targets, project deadlines, customer satisfaction). 2. Workplace Conduct Professionalism: Expected behavior towards clients, colleagues, and management, including communication standards. Time Management: Include expectations regarding punctuality, attendance, and meeting deadlines. Teamwork: Clarify the level of collaboration required, such as contributing to team meetings or working in cross-functional teams. 3. Adherence to Company Policies Code of Conduct: Ensure they are aware of company policies regarding behavior, dress code, and ethics. Confidentiality: Highlight expectations around maintaining confidentiality, particularly in roles dealing with sensitive information. Compliance: They must follow all relevant laws, regulations, and industry standards. 4. Continuous Improvement Learning & Development: Responsibility to actively pursue growth opportunities through training or certifications. Feedback: Encourage openness to receiving feedback and making improvements in their work. 5. Reporting & Communication Chain of Command: Define to whom they will report and how they should communicate progress or concerns. Documentation: Clarify any expectations around reporting work, documenting processes, or logging hours.
